Informativa sui rimborsi

Return & exchange instructions

If you wish to request a return or an exchange (for a different size or color), please email us at logistics@ninasbikini.com.

Email requirements:

• Use your order number as the subject line

• In the body of the email, include:
  · Full name
  · Shipping address
  · Contact email
  · Order number
  · Reason for return or exchange
  · Item(s) you wish to return or exchange
  · Preferred size or color (for exchanges)
  · Preferred refund method (for returns)

Once we receive your request, we’ll guide you through the process.

Please note:

• Requests must be made within 14 days of delivery

• Items must be unworn, unwashed, and returned in their original packaging with tags intact

• Returns or exchanges without prior approval will not be accepted

• Shipping costs for returns or exchanges are the responsibility of the customer

We reserve the right to decline returns or exchanges that do not meet the above conditions.

Refunds

Once we receive and inspect your return, you’ll receive an email confirmation.
If approved, your refund will be processed to your original payment method within 7–10 business days.

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Need help?

Email us anytime at info@ninasbikini.com — we’ll get back to you (usually with sand between our toes).